Return & Refund Policy

Effective Date: Monday 23 Jun 2025

At Veragrowt, your satisfaction means everything to us. If you’re not completely happy with your order, we’re here to help with a flexible return and refund process.

Return Window

You can return any item within 30 days of delivery.

Return Conditions

To be eligible for a return, items must meet the following conditions:

  • Unused and in original condition

  • All tags attached

  • In the original packaging

Return Costs

  • France, United Kingdom & United States: Returns are free. Contact us to receive a return print label.

Exchanges

If you prefer an exchange instead of a refund, we’re happy to help—just let us know when you contact us about the return.

Non-Returnable Items

Clearance items cannot be returned or refunded.

How to Return

To start a return or exchange, please contact our Customer Support team. Once approved, we’ll email you a return label (if applicable).

Refund Process

  • We’ll inspect your returned item once received.

  • If approved, a refund will be issued to your original payment method within 3 days.

  • You’ll receive an email confirmation once your refund has been issued.

Questions?

Contact us for any return or refund concerns: